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Networking Help - I may need new modem or router
Posted: Posted April 22nd, 2017 by Vandy

Router: Belkin N450DB Wireless Router

Modem: Zoom 343 Mbps DOCSIS 3.0 (Model 5341J)

ISP: TWC / Spectrum (100/10)

I've had these each for about two years. Over the past few weeks my speeds keep dropping to really low numbers. If I restart the router itself that normally doesn't fix anything. When I restart the modem and router it will normally come back up to normal speeds. However, sometimes it will take the modem a really long time to boot back up - the time ranges from one minute to over an hour. When I called TWC they told me that they see issues with the router upon booting up and said that it is likely the issue. And when I go wired from modem to my laptop, it works fine. Last night when I attempted to restart everything, my router could not communicate with my modem at all. I did a reset of the router, then had to do a modem reset and they were able to connect to each other again. Which is where I am at now - it is currently working. But I fear it won't be long before it goes out again. It's difficult for me to pinpoint the issue and I hate to start buying devices when I am unsure of the issue. Can anyone offer advice?

There are 5 Replies

I had my Internet go in and out like that and it turned out to be the modem itself; a new modem/router fixed that issue.

Posted April 22nd, 2017 by Black Yoshi

See if it's compatible with DD-WRT Firmware, if it is then update the Firmware to that. Try not to brick your router during this process.

Alternatively, you could try updating your existing firmware.

Hope this helps.

Posted April 22nd, 2017 by Ghowilo

I prefer modem/router combos, for convenience. Keep in mind higher frequencies don't travel as far as lower frequencies, and you need much more power to maintain a stable connection at a distance.

Posted April 22nd, 2017 by mariomguy

I have read that it's better to keep them separate - I don't know why though.

I ended up buying a T-Link Archer C7 router after seeing it recommended by many. Although there was a hiccup later that night resulting in a brief loss of connectivity, everything has been smooth since. And my speeds are more consistent. So I'm hoping that solved the issue.

Posted April 26th, 2017 by Vandy

I ended up buying a T-Link Archer C7

It will serve you well. I bought one as I had an Asus RT-N12 D1 Wireless Router before until my mom wanted to watch things so I bought it. It is pretty decent range and kept a strong signal. Had AC so that's pretty cool but like stated, it has less range for more throughput.

I have read that it's better to keep them separate

Possibility for security as an extra router between the modem and your devices will help. Though (at least I think so) Modem/Router/Wireless Combo devices tend to suck. I am using a crap Netgear router provided by my ISP. I am actually getting an Asus Router (oddly enough the same one I used to have I ordered a new one) to act as the wireless access point turning off the wireless in the Netgear as the Netgear has a pretty weak range.

Posted May 12th, 2017 by Forte Lambardi
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