Networking Help - I may need new modem or router
Posted: Posted April 22nd, 2017 by Vandy
Router: Belkin N450DB Wireless Router
Modem: Zoom 343 Mbps DOCSIS 3.0 (Model 5341J)
ISP: TWC / Spectrum (100/10)
I've had these each for about two years. Over the past few weeks my speeds keep dropping to really low numbers. If I restart the router itself that normally doesn't fix anything. When I restart the modem and router it will normally come back up to normal speeds. However, sometimes it will take the modem a really long time to boot back up - the time ranges from one minute to over an hour. When I called TWC they told me that they see issues with the router upon booting up and said that it is likely the issue. And when I go wired from modem to my laptop, it works fine. Last night when I attempted to restart everything, my router could not communicate with my modem at all. I did a reset of the router, then had to do a modem reset and they were able to connect to each other again. Which is where I am at now - it is currently working. But I fear it won't be long before it goes out again. It's difficult for me to pinpoint the issue and I hate to start buying devices when I am unsure of the issue. Can anyone offer advice?
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